Terms of Service
LAST_UPDATED: February 2026
Agreement to Terms
By accessing or using the RoboPromo.ai website and services, you agree to be bound by these Terms of Service ("Terms").If you do not agree to these Terms, you may not access or use our website or services.
These Terms apply to all visitors, users, and others who access or use our services, including robot rental, event consultation, and related offerings.
Services Description
RoboPromo.ai provides robot rental services for events, including but not limited to:
- Humanoid and quadruped robot rentals for trade shows, corporate events, parties, brand activations, and other occasions
- Professional robot operators for the duration of your event
- Event consultation and planning assistance
- Custom deployment packages based on event requirements
All services are subject to availability and geographic coverage.We reserve the right to modify or discontinue any service at any time.
Bookings and Payments
- Consultation: All bookings begin with a consultation to determine event requirements, robot selection, and pricing
- Deposit: A deposit may be required to secure your booking date.Deposit amounts and terms will be communicated during the consultation process
- Payment: Full payment terms, including due dates and accepted methods, will be outlined in your booking confirmation
- Pricing: All pricing is based on the specific requirements of your event and will be provided as a custom quote
Cancellations and Refunds
Cancellation and refund policies will be outlined in your individual booking agreement.General guidelines include:
- Cancellations made with sufficient advance notice may be eligible for a full or partial refund
- Late cancellations or no-shows may result in forfeiture of deposit
- Cancellations due to weather, venue issues, or other circumstances beyond our control will be handled on a case-by-case basis
- Rescheduling may be available as an alternative to cancellation, subject to availability
Client Responsibilities
When using our services, you agree to:
- Provide accurate event details including venue, date, time, and expected attendance
- Ensure the event venue is safe and suitable for robot operation, including adequate space, flat surfaces, and indoor/covered areas when required
- Not tamper with, modify, or attempt to operate the robots without authorization from our operators
- Supervise minors interacting with the robots at your event
- Report any safety concerns to our operators immediately
Liability and Damages
Our robots are operated by trained professionals and are maintained to the highest safety standards.However:
- Equipment: Clients are responsible for any damage to robots or equipment caused by negligence, misuse, or unauthorized handling by event attendees
- Limitation: RoboPromo.ai shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services
- Insurance: We maintain appropriate liability insurance for our operations.Additional insurance requirements may be discussed during the booking process
Intellectual Property
All content on the RoboPromo.ai website, including text, graphics, logos, images, and software, is the property of RoboPromo.ai and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content on our website without prior written consent.
Media and Content Rights
By using our services, you acknowledge that:
- RoboPromo.ai may photograph or record video of robots at your event for promotional purposes, unless otherwise agreed in writing
- You grant RoboPromo.ai a non-exclusive right to use event photos and videos featuring our robots in marketing materials
- If you require a private event with no media usage, please communicate this during the booking process
Website Use
When using our website, you agree not to:
- Use the website for any unlawful purpose or in violation of any applicable laws
- Attempt to gain unauthorized access to any part of the website or its systems
- Interfere with or disrupt the website's functionality
- Transmit any malicious code, viruses, or harmful content
Changes to Terms
We reserve the right to modify these Terms at any time.Changes will be posted on this page with an updated effective date.Your continued use of our website and services after changes are posted constitutes your acceptance of the revised Terms.
We encourage you to review these Terms periodically for any updates.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions.Any disputes arising from these Terms or your use of our services shall be resolved in the courts of Arizona.
Contact Us
If you have any questions about these Terms of Service, please contact us:
- Email: info@robopromo.ai
- Phone: (602) 905-7626
- Location: Arizona, USA
